e-Pay is an BDBL mobile banking app that enables users to conveniently use for fund transfer, Loan repayment and settle utility bills through online transactions.

The following are the available facilities in e-Pay:

• Accounts
  • Saving Account
  • Current/OD Account
  • FD Account
  • Loan Account
  • RD Account
• Fund Transfer
  • Within BDB
  • Other Banks
  • Own Account Transfer
  • Add Payee
  • Payee Transfer
• Bills Payment
  • B-mobile Services
  • TashiCell Services
  • BPC Services
  • RICBL Services
  • Tax
• Account Opening
  • Open FD Account
  • Open RD Account
• Loan Repayment
  • Self Loan
  • Other Loan
  • NPPF Loan
  • RICB Loan
  • BIL Loan
• Cheque Services
  • Cheque Status
  • Cheque Book Request
  • Cheque Deposit
  • Stop Cheque
• Scan & Pay
• Cardless Withdrawal
• Recharge

Login to e-Pay>> Click on left-top corner having three lines>>De-Register.

Login to e-Pay>> Click on left-top corner having three lines>>Change Credentials.

Yes, any account holder residing outside country can register e-Pay and opt email to receive OTP via registered mail.

Yes, if the account holder has provided email during account opening or after updating CIF form.

Contact with 1424 or email at info@bdb.bt

De-registration is crucial for security reasons because ePay can only be registered on a single device by one user.

In case of Successful fund transfer within BDB or other banks where amount gets deducted but it is not credited then it will get credited (forced-credit) in the next working days or within 24hrs to Receiver/Creditor.

In case of Unsuccessful fund transfer within BDB or other banks where amount gets deducted then it will get credited (charge-back) in the next working days or within 24hrs to Sender/Debtor.

The account turns into dormant account if the account holder does not do any account transaction (withdrawal/Deposit) for 1 year. To reactivate this account, the client can visit Head Office or any branch office and need to do transaction. Also, customers can mail the reactivation form at info@bdb.bt

The facilities that will be offered through ATM as of now are:

• Cash Withdrawal
• Fast Cash
• Mini Statement
• Balance Inquiry
• PIN Change
• Funds Transfer

All the signature account holders are eligible for ATM facility provided they maintain a minimum balance.

The ATM card is to be collected from the branch that you have applied to after receiving call from that branch. The applicant has to personally visit the Branch to collect the Card.

You can withdraw cash maximum up to Nu 40,000 in a day from ATM.

• Onetime withdraw using BDB card : 20,000
• Onetime withdraw using other bank card : 10,000