The following are the available facilities in e-Pay;

1. Accounts

• Saving account
• Current/OD account
• Loan account
• FD account
• RD account

2. Fund Transfer

• Within BDB
• Other Banks
• Own account Transfer
• Add Payee
• Payee Transfer

3. Bill Payment

• B-mobile services
• TashiCell services
• BPC services
• RICBL services
• Tax

4. Account Opening

• Open RD account
• Open FD account

5. Loan Repayment

• Self-loan
• Other loan
• NPPF
• RICB loan
• BIL Loan

6. Cheque Services

• Cheque status
• Cheque book request
• Cheque deposit
• Stop cheque

7. Scan & pay
8. Cardless withdrawal
9. Recharge
10. Create SI (Standing Instruction) for RD

Login to e-Pay>> Click on left-top corner having three lines>>De-Register

Login to e-Pay>> Click on left-top corner having three lines>>Change Credentials

• Login to ePay
• Select Cardless Cash
• Select source account and enter the amount
• click on Submit
• Enter T-Pin Number
• OTP will be sent to registered mobile number
• Go to nearby BDB ATM Press on CARDLESS CASH
• Enter OTP
• Enter Mobile Number Enter Amount
• Collect the cash and enjoy hassle free banking

Yes, any account holder residing outside country can use e-Pay.

Yes, if the account holder has provided email during account opening.

Contact with 1424 or email at info@bdb.bt

De-registration is crucial for security reasons because ePay can only be registered on a single device by one user.

In case of Successful fund transfer within BDB or other banks where amount gets deducted but it is not credited then it will get credited (forced-credit) in the next working days or within 24hrs to Receiver/Creditor.

In case of Unsuccessful fund transfer within BDB or other banks where amount gets deducted then it will get credited (charge-back) in the next working days or within 24hrs to Sender/Debtor.

The account turns into dormant account if the account holder does not do any account transaction (withdrawal/Deposit) for 1 year. To reactivate this account, the client can visit Head Office or any branch office and need to do transaction.

Also, customers can mail the reactivation form at info@bdb.bt

The facilities that will be offered through ATM as of now are:

• Cash Withdrawal
• Fast Cash
• Mini statement
• Balance Inquiry
• Pin Change
• Funds Transfer

All the signature account holders are eligible for ATM facility provided they maintain a minimum balance.

The ATM card is to be collected from the branch that you have applied to after receiving call from that branch. The applicant has to personally visit the Branch to collect the Card

You can withdraw cash maximum up to Nu 40,000 in a day from ATM.

• Per transaction: 15,000
• Per day limit: 40,000